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Hanging around a lobby because you've found out you can't check in to your hotel for another three hours. Kicking your heels in a restaurant bar because your table's not ready yet. Queuing outside a nightclub while everyone else wanders through the fast lane. All of these situations are instantly recognisable as things that can ruin a night out, special occasion or holiday.
But what if there was another way? A way that hotels, pubs, clubs and restaurants could keep in touch with their customers, reduce waiting times, and ensure that everyone has a more enjoyable experience?
If there was another way, it'd lead to increased profits and more repeat custom throughout the leisure and hospitality sectors.
There is another way - two way text SMS messaging.
What is Two Way Text SMS Messaging?
It's a quick, easy and efficient way for hotels, restaurants and pubs to keep in touch with customers. Text messages can be sent from and received by an office PC, allowing all sorts of messages, questions and answers, marketing materials and notifications to be sent directly to clients who are on the move.
What Can I Use Two Way Texting For?
There are a large number of applications for SMS marketing in the leisure and hospitality sectors. VIP entrances to clubs, hotel check-in notifications and restaurant reservation confirmations are very popular, but there are many other possibilities available, such as:
  • Booking confirmations
  • "Your room/table is ready" notifications
  • Promotion of special offers, such as happy hours and 2-4-1 drinks offers
  • Advertising of special occasions and events, such as gigs
  • Customer feedback follow-ups - see whether your diners enjoyed their meals
  • Wake up texts for hotel guests
  • And many, many more.
With SMS services being so affordable, it's one of the most cost-effective and efficient ways to talk to customers. Especially when you can text direct from your computer.
How Can I Text From My Computer?
Don't worry - it's a very simple system with no software to install. Text marketing companies will provide you with a login system that allows you to handle everything through your web browser, meaning you don't have to worry about potentially unreliable or incompatible programmes.
You'll also have access to a huge range of templates, allowing you to message large numbers of customers at once - very useful if you're running a promotion or offer in your bar!
How Do I Get Started?
That's easy! Just find yourself an expert supplier of SMS marketing services who can provide text SMS messaging for hotels, restaurants, pubs and clubs in your area. Once you've found them, they'll do all the hard work, leaving you to reap the rewards of instant contact with your clients.

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